Technology is an important factor in how efficiently your entire organization can perform. When you need help, timing becomes critical.
We support all our customers with the combined solution of remote helpdesk support and onsite technicians to resolve even the most complex issues quickly.
Each client works with a dedicated Account Manager, so when you call, we already know your business processes and IT environment. This allows us to start working on your solution immediately without delaying the process. This is true, whether the service is provided remotely or onsite.
We recently team up with Splashtop in order to accelerate and improve our connection times to efficiently resolve any issues with your local machine. Calls are handled promptly and professionally, so clients receive the help they need as quickly as possible. Support is also available by phone or e-mail or text.
If you need instructions on how to install the Remote Support Tool, please click here.