Evolving at the fast pace of Information Technology, our Management model is always focused on small to medium-size businesses. FixPCNetwork began in 2004 and is celebrating its 11th anniversary in 2015! We have continued to observe steady growth and success via our commitment to operational excellence, trustworthy consultation, and the nurturing of human-touch relationships. We have loyal clients receiving our services since the very beginning.
We truly cater to every customer with the personal touch of a small, devoted support team consisting of individuals who have not only mastered their craft, but are also ethical business professionals. This great blend of business savvy and technical skillset is what makes FixPCNetwork greatly qualified for information technology consulting.
Over the years, we have extended two distinct and complimentary competencies to our clients. With great flexibility, we offer accurately customized solutions that can fulfill any client’s technology needs, whether that be supporting existing staff, providing a set of simple and defined services, serving as a fully-functional remote/onsite IT department or simply acting in an advisory capacity.
Today, our clientele consists of manufacturing, construction, retailers, enterprise manufacturing, private clinics, and a variety of supportive professional service organizations. We invite you to give us a call at 514-241-5453 and experience the difference for yourself. We simply work for nothing less than excellence!
As an IT Consultant, I am involved in a wide range of IT solutions provided by my company - based in Laval and servicing the Greater Montreal Area. I run IT services for small-to-medium sized businesses, providing IT support, supplying hardware, software, network integration, security, backup and disaster recovery solutions among other related tasks.
Specialties: IT Support, End User Desktop Support, Network Administration, System Administration (Including Deployment, Configuration and Maintenance of Microsoft Windows Server), Backup and Disaster Recovery Solutions, Cloud Solutions (Microsoft Office 365, Email, Cloud Backup, etc..), computer services for small and medium sized businesses, Laval and Greater Montreal Area IT Support.
What kind of services do we offer?
Repair & Troubleshooting
Our expert technicians come directly to your office to provide on-the-spot help for troubled notebook and desktop PCs. We offer same-day, next-day, after-hours, and weekend service
Your network is vital to your business. When problems arise, you need fast on-site services. In addition to traditional wired networks, our technicians are experts at installing, configuring, and securing wireless networks. Whatever your computing needs, FixPCNetwork ® provides the solutions.
Has your company experienced data loss due to hardware malfunctions, viruses, or other unexpected errors? Call the professionals. Our technicians provide backup and recovery solutions to businesses that require urgent assistance on their premises. We have the tools to recover the data on a defective hard drive. Includes recover data after hard drive format, Lost partitions, bad sectors, broken RAID, Broken Operating System, OS not booting and many other failures. We are able to recover the data 95% of the time.
If your business needs assistance in connecting high-speed internet access to all of the computers on your network, FixPCNetwork ® can handle it all.
Customized Service Plans
Lower your costs for the latest technology and minimize downtime with our fast, on-site services. Our support agreements are completely customizable to meet the needs of your organization.
Virus/Spyware Detection & Removal
Does it seem like there's a gremlin inside your computer? It could be a virus. No matter what kind of PC you have, you need the latest antivirus software. Not only do antivirus programs protect your computer from damage, but they also prevent you from accidentally passing viruses to family and friends when you send emails or share files. If you're unsure about which virus software to install or how to configure it, just ask our experts.
Firewall & Internet Security
To ensure that your company's private data remains private, our Geeks can install firewalls and other high-tech security devices. Don't let your files fall prey to internet intruders—protect your business with help from FixPCNetwork ® .
Like many small and medium-sized businesses, your company might be unsure about how to upgrade or to replace your current PCs, servers, or other hardware. Take the guesswork out of the purchasing process by turning to FixPCNetwork ® . Our expert technicians can assemble systems to meet all of your specific computing needs.
Get results from personalized training sessions. If it's training you need—from beginner to advanced—our Geeks offer easy-to-understand instruction for a flat hourly rate. Topics include: Windows operating systems, MS Office products, Palm/wireless applications, web and e-commerce applications, Simply Accounting and other accounting packages. Multiple-session training packages are also available.
Typical work activities
• installing and configuring computer hardware operating systems and applications;
• monitoring and maintaining computer systems and networks;
• talking staff or clients through a series of actions, either face to face, through remote assistance or over the telephone to help set up systems or resolve issues;
• troubleshooting system and network problems and diagnosing and solving hardware or software faults;
• Supplying and replacing parts as required;
• providing support, including procedural documentation and relevant reports;
• repairing a faulty or set up a new system;
• deployment of new applications;
• setting up new users' accounts and profiles and dealing with password issues;
• responding within agreed time limits to call-outs;
• prioritizing and managing many open cases at one time;
• rapidly establishing a good working relationship with customers and other professionals;
• Ensuring of the integrity of the backup systems and schedules;
• Maintaining and keeping Servers and Workstations up to date;
• testing and evaluating new technology;
• Conducting electrical safety checks on computer equipment.
• analyzing IT requirements within companies and giving independent and objective advice on the use of IT.